Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Prionori Accessories Pvt. Ltd.
This Shipping Policy outlines how we process, ship, and deliver your orders.
Order Processing
All orders are processed within 24–48 business hours after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order has been shipped, you will receive a tracking link via SMS, WhatsApp, or Email.
Shipping Charges
Within India
- FREE Shipping on all orders of ₹599 and above.
- ₹79 Shipping Charge on orders below ₹599.
Shipping charges (if applicable) will be displayed at checkout before payment.
Delivery Timeline
Estimated delivery timelines:
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Actual delivery timelines may vary depending on courier partner operations, weather conditions, public holidays, and location accessibility.
Order Tracking
Once your order is dispatched, you will receive:
- Tracking Number
- Courier Partner Details
- Shipment Updates
You can track your order using the tracking link shared with you.
Cash on Delivery (COD)
Cash on Delivery (COD) service is currently not available.
We are working to introduce COD soon to provide greater convenience to our customers.
Please stay tuned for future updates. Until then, all orders can be placed securely using our available online payment methods.
Failed Deliveries
If a customer is unavailable at the time of delivery or provides an incorrect shipping address, the courier partner may attempt re-delivery.
If the package is returned to us due to:
- Incorrect address
- Repeated delivery failures
- Refusal to accept delivery
additional shipping charges may apply for re-shipment.
International Shipping
Currently, Prionori ships only within India.
For international shipping inquiries, please contact our support team before placing an order.
Delays Beyond Our Control
While we strive to deliver every order on time, delays may occur due to:
- Natural disasters
- Extreme weather conditions
- Government restrictions
- Transportation disruptions
- Courier partner delays
Prionori Accessories Pvt. Ltd. shall not be held liable for delays caused by circumstances beyond our reasonable control.
Damaged Packages
If you receive a damaged package, please:
- Record an unboxing video.
- Take clear photographs of the package and product.
- Contact us within 48 hours of delivery.
Claims submitted without an unboxing video may not be eligible for review.
Contact Us
For shipping-related queries, please contact:
Prionori Accessories Pvt. Ltd.
Address:
Shop No. 3, Ground Floor, Shiva Shakti Complex, Olpad - 394540, Surat, Gujarat, India
Email: ecustomer21@gmail.com
Website: www.prionori.com
Customer Support Hours:
Monday – Saturday, 10:00 AM to 6:00 PM IST