Terms of service

Terms of Service

Welcome to Prionori By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website.

If you do not agree with any part of these Terms, please refrain from using our website.


Company Information

 

This website is owned and operated by PRIONORI.

  • Brand Name: PRIONORI

  • Operating Address: Shop No. 3, Ground Floor, Shiva Shakti Complex, Olpad - 394540, Surat, Gujarat, India

  • Email: ecustomer21@gmail.com

  • Phone / WhatsApp: +91 87804 21646

  • Website: https://prionori.com

Acceptance of Terms

By accessing our website, creating an account, placing an order, or using any of our services, you agree to be legally bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, and any additional policies published on our website.


Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or
  • You are using the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into binding agreements.

Products & Pricing

We make every effort to display accurate descriptions, high-resolution product photography, and current pricing across our entire catalog.

  • All prices listed on product pages are fully transparent and match the price presented at final checkout.

  • While we reserve the right to correct typographical errors, update product availability, or adjust catalog pricing over time, confirmed customer orders will always be honored at the price purchased.

  • Product images are authentic representations of our jewelry; minor variations in tone may occur due to studio lighting and screen color profiles.


Order Acceptance

All orders are subject to verification and acceptance.

Prionori reserves the right to:

  • Refuse any order.
  • Cancel suspicious or fraudulent transactions.
  • Limit quantities purchased per customer.
  • Request additional verification before processing an order.

If an order is cancelled after payment has been received, an appropriate refund will be processed.


Payments

We accept payments through secure third-party payment gateways.

By making a purchase, you agree that:

  • The payment information provided is accurate.
  • You are authorized to use the selected payment method.
  • All charges incurred are your responsibility.

Prionori does not store complete payment card details on its servers.


Shipping & Delivery

Delivery timelines provided on the website are estimates and may vary depending on location, courier operations, weather conditions, public holidays, or unforeseen circumstances.

Prionori shall not be held responsible for delays caused by third-party logistics providers.

For complete details, please refer to our Shipping Policy.


Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy available on the website.

By placing an order, you agree to the terms outlined in the Return & Refund Policy.


Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Videos
  • Website design
  • Text and content

are the exclusive property of Prionori and are protected under applicable intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Republish
  • Distribute
  • Modify
  • Sell
  • Exploit

any website content without prior written permission.


User Conduct

You agree not to:

  • Violate any applicable laws or regulations.
  • Submit false or misleading information.
  • Interfere with website security.
  • Attempt unauthorized access to our systems.
  • Upload malicious software, viruses, or harmful code.
  • Engage in fraudulent activities.

Violation of these terms may result in suspension or termination of access to our services.


Reviews & User Content

If you submit reviews, feedback, comments, photographs, or other content:

  • You grant Prionori a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content.
  • You confirm that the content does not violate any third-party rights.
  • We reserve the right to remove content that is offensive, unlawful, misleading, or inappropriate.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Prionori does not control or endorse such websites and shall not be responsible for their content, privacy practices, or services.

Users access third-party websites at their own risk.


Limitation of Liability

To the fullest extent permitted by law, Prionori shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Loss of data
  • Website interruptions

arising from the use of our website, products, or services.


Disclaimer

All products and services are provided on an "as-is" and "as-available" basis.

While we make reasonable efforts to ensure website accuracy and uninterrupted availability, we do not guarantee that:

  • The website will always be error-free.
  • The website will always be available.
  • Product information will always be completely accurate.

Privacy

Your use of our website is also governed by our Privacy Policy.

We encourage you to review our Privacy Policy to understand how we collect, use, and protect your information.


Changes to Terms

Prionori reserves the right to update or modify these Terms of Service at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after any modifications constitutes acceptance of the updated Terms.


Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.


Contact Us

For any questions, legal inquiries, or support regarding these Terms of Service, please reach out to us:

  • Brand Name: PRIONORI

  • Email: ecustomer21@gmail.com

  • Phone / WhatsApp: +91 87804 21646

  • Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST

  • Operating Address: Shop No. 3, Ground Floor, Shiva Shakti Complex, Olpad - 394540, Surat, Gujarat, India

  • Website: https://prionori.com